Your order will be shipped by either US First Class Mail or US Priority Mail, depending on the weight of the package prior to shipment.
We are currently only shipping orders to US delivery addresses. International shipping will be available after restrictions due to Covid have been lifted globally.
Shipping by order value total:
- Under $25.00 = $3.95 to ship
- $25 to $49.99 = $5.95 to ship
- $50 to $74.99 = $7.95 to ship
- $75 and up = FREE SHIPPING
Due to the custom made nature of the items in our Fairytale Tutus shop, returns for refund or exchange are not offered for used items.
If an item you ordered is damaged in shipment or found to be defective or faulty upon delivery, please contact us immediately with photos of the damage. We will be happy to repair or exchange the original item for a replacement in the same identical style, color, size, etc.
Unused items in 100% new condition may be returned within 30 days of the ship date if the original shipped package is unopened, with no signs of the original package having been opened or resealed at any time.
If you need to receive your order by a certain date for an upcoming event, please notify us through the contact form before placing the order.
This is to verify whether the item(s) can be custom made and shipped by standard delivery methods within your requested time frame.
RUSH delivery is available upon request for an additional charge. Thank you!